Issue 02 · The PDRR Framework 24/7 SOC · Western MA + CT jbitsolutions.com / cybersecurity

Your complete
line of defense.

Most MSPs sell you antivirus and a prayer.

We run a four-stage program — Prevent, Detect, Respond, Recover — across users, devices, and identity. Twenty-four hours, every day, with humans on shift.

// What's covered

Workstations. Servers. M365 + Google Workspace. Identity, access policy, DNS, firewall, backups. Not antivirus. A solution.

// chapter i · the framework

One
Solution.
multi-staged

Comprehensive 24/7 cybersecurity — not just antivirus. PDRR covers users, devices, and user actions across every system you actually live in.

// chapters ii — v · the program

The full solution,
chapter by chapter.

Prevent. Detect. Respond. Recover. Each chapter expands — open one to see what's actually included, on what cadence, across which systems.

Most breaches don't get through good defenses. Most breaches get through no defenses.

Prevention is the unsexy part of security — patches, policies, training, and DNS rules. It's also where 80% of incidents are stopped before they're even noticed. We do it on a schedule and we don't skip steps.

  • P · 01
    Workstation & server patching, hardening
    OS, browser, third-party. Configurations baselined, drift monitored, patches deployed on schedule — not "when we get to it."
    Weekly
  • P · 02
    Conditional access policies
    M365 + identity rules: device compliance, geo, risk score, MFA enforcement. Suspicious logins blocked at the door.
    Always-on
  • P · 03
    M365 security audit
    Tenant-wide audit of mailbox rules, app consents, sharing posture, and admin actions. Anomalies surfaced fast.
    Every 3 hrs
  • P · 04
    Security awareness training
    Quarterly micro-modules + monthly phishing simulations. Reportable click rate trends down by month two.
    Monthly
  • P · 05
    DNS filtering
    Known-bad domains blocked before a browser ever talks to them. Catches a lot of phish.
    Always-on
  • P · 06
    Password management
    Vaulted credentials, shared-team folders, dark-web breach monitoring. No more passwords-in-a-spreadsheet.
    Per user
  • P · 07
    Firewall maintenance
    Rule review, firmware updates, geo + threat-feed blocks. Reviewed quarterly with you, not in a vacuum.
    Quarterly

You can't respond to what you never saw. So we watch everything.

Detection runs around the clock across your endpoints and your cloud — two different surfaces, two dedicated streams of telemetry. We see the alert before you do.

Coverage M365Google WorkspaceWorkstationsServersIdentity
  • D · 01
    24/7 threat detection — Endpoints
    EDR + behavioral analytics on every workstation and server. Suspicious behavior flagged the moment it happens, not the next morning.
    24/7
  • D · 02
    24/7 threat detection — Cloud
    M365 and Google Workspace audit logs ingested in real time. Anomalous logins, mailbox rules, and app consents surfaced as they occur.
    24/7

Automated alerts forwarded to your inbox aren't security. A human acting on them is.

Our SOC runs 24/7 with on-shift analysts — not a queue, not a callback list. When an alert fires, a person opens it, correlates against context, and takes action. Your phone doesn't have to ring at 3am for it to get handled.

  • R · 01
    Human-led SOC response
    On-shift analyst triages, decides, and acts. Quarantine, session-revoke, password-reset, network-isolate — without waiting for you.
    Live shift
  • R · 02
    Containment, then communication
    We act first, write up second. You get a morning briefing — not a 3am phone call asking what to do about the alert.
    6:42 median

Don't pay another ransom.

Recovery only works if it's tested. Backups only matter if they're immutable, off-site, and air-gapped from the credentials that just got compromised. We design for the bad day — and we rehearse it on a schedule, not on the day itself.

  • R · 01
    Immutable backups
    Write-once snapshots that ransomware can't encrypt or delete — even with admin credentials. The thing the attacker tries to delete first.
    Daily
  • R · 02
    Rapid restoration
    RTOs measured in hours, not days. We restore-test against your real environment so the numbers in the runbook match reality.
    Tested
  • R · 03
    Air-gapped backup
    A copy that lives off the production network entirely. Last-resort recovery that survives even a domain-wide compromise.
    Off-net
  • R · 04
    Log retention (Optional)
    Tamper-evident retention for audit, forensics, and compliance. Available when the regulator or the cyber-insurance carrier asks.
    On-demand
// chapter V · the speed

From first alert to contained in
milliseconds.

T+0:00

Detect.

EDR fires on suspicious behavior on a workstation. Signal hits SOC dashboard within seconds — not the next morning.

T+0:01

Triage.

SOC analyst — human, on-shift, in this hemisphere — opens the alert and correlates against the past 72 hours of activity.

T+0:30

Isolate.

Endpoint quarantined from the network. Account sessions revoked across M365. Lateral movement vectors closed before they're tried.

T+0:372ms

Contained.

Threat boxed in. Forensic capture started. A short note lands in the morning briefing. You read about it with coffee.

// chapter vi · what now

Cover Virtually Every Device,
Every User, Every Click,
Every Minute, Every Day.

Free security assessment — we look at your M365 tenant, endpoint posture, backup architecture, and the last six months of security incidents. Then we tell you, plainly, what's exposed.

(413) 650-6005